Privacy Policy

At Camden Luggage Storage, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data to ensure transparency and trust.

What Information Do We Collect?

When you interact with our website, we may collect the following information:

Personal Identification Information: Name, email address, phone number, and payment details (credit/debit card information).
Transactional Data: Details of your bookings and purchases made on our website.
Device Information: IP address, browser type, and operating system, which help us optimize your browsing experience.
Behavioral Data: Information about how you navigate our site, including pages visited and features used, to improve website functionality.

When Do We Collect Information?

We collect information at various touchpoints, including:

During the booking process.
When you subscribe to newsletters or promotions.
When you fill out forms or provide feedback on our website.
Through cookies and other tracking technologies as you browse the website.

How Do We Use Your Personal Information?

Your information is used for the following purposes:

To process and confirm your bookings efficiently.
To personalize your user experience and improve website functionality.
To communicate updates regarding your bookings or respond to your inquiries.
To analyze site performance and optimize our services.
To comply with legal requirements and prevent fraudulent activities.

How Do We Protect Your Information?

We implement a combination of technical and organizational measures to safeguard your personal data:

Data Encryption: Sensitive data, such as payment information, is encrypted during transmission via Secure Socket Layer (SSL) technology.
Restricted Access: Personal information is stored on secure servers and accessible only to authorized personnel under strict confidentiality agreements.
Regular Security Audits: We perform regular security reviews and Malware Scanning to identify and mitigate potential vulnerabilities.
Secure Payment Processing: All transactions are handled by trusted third-party gateways (e.g., Stripe & Cash) and are not stored on our servers.

Do We Use Cookies?

Yes, we use cookies to enhance your experience. Cookies help us:

Recognize you on your return visits to personalize your experience.
Store preferences, such as language settings or region-specific details.
Analyze website traffic and user behavior to improve site functionality.
Collaborate with trusted third-party services that monitor and track aggregated data for analytics.

Third-Party Disclosure

We do not sell, trade, or share your personally identifiable information with external parties without your prior consent. However, we may share data with:

Service Providers: Partners who assist in operating our website, processing bookings, and serving users, provided they maintain confidentiality.
Legal Authorities: When required to comply with legal obligations or protect the rights, property, or safety of our business or users.

Third-Party Links

Occasionally, our website may include links to third-party websites. Please note that these websites operate independently, and we are not responsible for their privacy practices. We recommend reviewing their policies before sharing any personal information.

Your Rights

Under applicable laws, you may have the following rights regarding your personal data:

Access, update, or delete your information.
Opt-out of marketing communications.
Restrict or object to certain data processing activities.

To exercise these rights or for any privacy-related concerns, please contact us at info@camdenluggagestorage.com.

Changes to This Policy

We reserve the right to update this privacy policy to reflect changes in our practices or regulatory requirements. Please review this page periodically for the latest information.